The persona scenarios provide a basis that directly reflects user needs and experiences regarding the use of building information modeling software in architectural design offices. Four representative personas were developed for the representative types of users in smart working environments.
For developing the persona scenarios, this study provides a conceptual framework of usability, identifies user demands, and characterizes user experience. This study adopts a persona method that focuses on user experience, starting with a survey conducted in two large domestic architectural offices. This study focuses on usability factors for the development of software and proposes a direction for the adoption of building information modeling in architectural design offices. Although much software has been developed, a lack of understanding inhibits a user-centered approach to the application of building information modeling in architectural design offices. Considerable research has been performed on smart working environments in the architecture, engineering, and construction industry, with building information modeling considered as a critical element for implementing intelligent working systems.
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